Refund policy

Returns & Refunds

All items are made to order specifically for you. Because each piece is custom-produced, we do not accept returns or exchanges for change of mind, incorrect size choice, or buyer's remorse. Please review the size guide carefully before ordering.

Damages and issues
Please inspect your order on arrival and contact us at laharofficial@gmail.com immediately if your item is defective, damaged, or incorrect. Include your order number and a photo of the issue and we'll make it right with a replacement or refund.

Non-returnable items
As our products are made to order, custom items cannot be returned except in cases of damage or defect. Sale items and gift cards are also non-returnable.

European Union 14-day cooling-off period
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition you received it, unused, with any tags and original packaging, and you'll need proof of purchase.

Refunds
Once we've received and inspected a returned or reported item, we'll let you know if your refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. Note that your bank or card issuer may take additional time to post the refund. Refunds are not provided for delays caused by shipping carriers or customs.